Terms & Conditions

BFSOnline

If you use the `BFSOnline for 1st Time Users' link on the home page, at the end you will be required to click in the box next to "I agree to the terms as stated above" and then click on "Submit" and proceed to login to BFSOnline.

Introduction

You must read the terms and conditions below as contained in our Product Disclosure Document carefully. If you have any questions or would like more information about your account, please call us on 1300 650 542.

Terms and Conditions – Internet Account Access (BFSOnline and BFSOnline Business)

Last Revised 30 September 2007

These terms and conditions operate in conjunction with the terms and conditions applicable to the debenture products and non-cash payment products you have nominated to be accessed by using this service. BFS is a subscriber to the EFT Code of Conduct and will be bound by the Code where applicable.

Any variations to these terms and conditions will be notified via this website. Your use of Internet Account Access (BFSOnline and BFSOnline Business) after notification will constitute acceptance of the varied terms and conditions.

Definitions
o Administrator: A person who manages BFSOnline Business account access of other users
o BFS: Baptist Financial Services Australia Limited
o BFSOnline: An interactive website which allows you access to your BFS accounts
o BFSOnline Business: An interactive website for Church, Christian organisations and Business clients which allows them access to their BFS accounts
o Internet Signing Authority: A logon created for an authorised Signatory by a BFSOnline Business Administrator
o You/your: A BFS account holder either individually or jointly or any person acting with authority on behalf of the account holder
o We/us/our: BFS
o Codes: Either or both of your login and password
o Business day: A day other than a Saturday or Sunday or a NSW or national public holiday
o Unauthorised Transactions: Transactions on your BFS account performed without your authority or knowledge

Applications for BFSOnline must always be in the name of an individual. Joint account clients must apply separately for a login if required.

Individuals with authority to operate both personal and business or church accounts may request access to all accounts using the same login, but they must use a separate application form for access to each client number.

You must be an authorised signatory to an account to be granted FULL access to that account. Non-authorised signatories may apply for ENQUIRY ONLY access but this request must be authorised by the appropriate authorised signatory/s to the account/s.

Applications for BFSOnline Business must always be in the name of the Business client (eg Church, Christian Organisation or Business entity) nominating an Administrator/s.

The Administrator/s has the power to create access to each account held by the entity as either Full Access, Data Entry Access, View Only Access or No Access or any combination of the same to an individual. An individual with Data Entry Access and/or View Only Access does not need to be registered with BFS as a client and therefore cannot approve transactions.

Administrator/s must be registered with BFS as a client and have been identified in accordance with BFS’s requirements.

An Administrator cannot transact on the entity’s accounts via BFSOnline unless they are also an Authorised Signatory to the account. They can then only operate the account/s in accordance with the existing account authority.

BFS does not verify any authorisations established by the Administrator/s or verify the authority given to any individual by the Administrator/s.

Internet Signing Authorities with authority to operate multiple BFS client numbers are NOT able to access all accounts using the same login.

Prior to set up of the login and password for all users, the Administrator must ensure that all users have accessed a copy of the current Terms and Conditions from the BFS website www.bfs.org.au.

The first time you login you will be required to change your temporary password to a new password of your own choice. This password should be chosen carefully so as to be secure and known only to you. It should not be the same or similar to any other password or personal identification number you have.

You may terminate your Internet Account Access at any time by giving notice in writing to BFS.

BFS may at any time terminate or suspend your or your authorised users’ access to Internet Account Access for any reason.

You acknowledge and accept that BFS cannot verify by way of signature comparison whether access was correct and authorised but accept that the use of the correct codes is the equivalent to the use of an authorised signature/s.

You agree to take full responsibility for all transactions effected through internet account access where the correct codes of you or your authorised users is used.

The security of your codes is very important. If you fail to observe the security requirements set out in these terms and conditions, you are responsible for any unauthorised use of your codes. It is therefore very important that you keep both your login and your password confidential, and you agree:

o Not to choose for a password any part or combination of your date of birth, your name, family members names, or licence, social security, or similar numbers;
o Not to record your codes in writing without making a reasonable attempt to protect their security;
o Not to store your codes in electronic organisers, mobile phones, personal computers, or any other type of low security electronic device;
o Not to disclose your password to anyone (including family members or us);
o Not to allow another person to watch you input your codes;
o Not to disclose your login to anyone (except us);
o Not to permit any other person to use your codes;
o To tell us as soon as you realise or suspect that another person knows one or more of your codes. You do this by calling us on the numbers listed in the Contact details section of the PDS - if outside of business hours leave a message on our answering service;
o To change your password at regular intervals not exceeding 90 days and ensure that your authorised users do likewise;
o That any BFSOnline Business Administrator may create codes for other users but will observe the above security requirements set out in these terms and conditions in respect of the created codes.

There may be other ways to disguise your codes that may be unsuitable because another person could possibly work out your password. You must use extreme care if you decide to use a memory aid for your codes.

We will make reasonable efforts to ensure that BFSOnline and BFSOnline Business is available 24 hours a day - 7 days a week (unless off-line for system upgrade or if maintenance is required) and also that the information we make available to you is correct. It is your responsibility to use other means of effecting a transaction or obtaining information if for any reason you are unable to use Internet Account Access.

Transaction processing will occur on Business days. Funds transferred between BFS accounts will be available immediately. Transactions executed after hours will generally be processed on the following business day.

External transfers executed before 3.30pm Sydney time on business days will be processed on that day. External transfers executed after 3.30pm Sydney time or on weekends or public holidays may be processed on the following business day. Kindly note that the time quoted on BFSOnline and BFSOnline Business is Queensland time which may vary from Sydney time during the period of daylight savings.

We may assign any date we consider appropriate to a debit or credit you execute. We may subsequently adjust debit and credit transactions to accurately reflect the legal obligations of you and us.

Amounts may be transferred from the available balance of your account with a daily limit of $2,000 applying to external transfers to other financial institutions (Application may be made to vary this daily limit). There is no daily limit on internal transfers to other BFS accounts.

External Transfers cannot be refunded or reversed once they have been completed. It is your responsibility to ensure that all details, including the transaction amount and BSB and account number are correct before processing.

Liability for Unauthorised Transactions – Personal Clients Only

o You will not be liable for losses:
- caused by fraudulent or negligent conduct by employees of BFS or any of our service providers;
- relating to any forged, faulty, expired or cancelled component of BFSOnline;
- that arise from transactions which required the use of your codes set up by BFS and which occurred before you received any such codes;
- caused by the same transaction being incorrectly debited more than once to the same account;
- resulting from an unauthorised transaction/s occurring after you have notified us that the security of the codes has been breached;
- resulting from an unauthorised transaction/s where it is clear that you have not contributed to the losses.

o If it is unclear whether you have contributed to the loss caused by an unauthorised transaction performed using your codes, your liability will be limited to the lesser of
- $150; or
- the balance of the account from which the value was transferred; or
- the actual loss at the time you notified us that security of the codes has been breached.

o If we can prove on the balance of probability that you contributed to the loss arising from the unauthorised transaction:
- by not abiding by these terms and conditions in relation to the points shown above regarding security of your codes;
- or by acting with carelessness in failing to protect the security of your codes in any way you are liable for the actual losses incurred before you notified us that security had been breached, except for:
- that part of the loss which exceeds the balance of the account in which the loss was incurred;
- losses incurred on any accounts which you and we had not agreed should be accessed by BFSOnline.

Liability for Unauthorised Transactions – Business Clients Only

o You will be liable for any loss arising from any transactions effected through BFSOnline or BFSOnline Business except for losses:
- caused by fraudulent or negligent conduct by employees of BFS or any of our service providers;
- relating to any forged, faulty, expired or cancelled component of BFSOnline;
- that arise from transactions which required the use of your codes set up by BFS and which occurred before you received any such codes;
- resulting from an unauthorised transaction/s occurring after you have notified us that the security of the codes has been breached.

You will be taken to have accepted the BFSOnline and BFSOnline Business terms and conditions when you, or an authorised user, accesses or seeks to access, an account through BFSOnline or BFSOnline Business.

BFSOnline and BFSOnline Business is available to Australian citizens and Australian residents only.

These terms and conditions will be governed and interpreted by and in accordance with the laws of New South Wales.

You agree to the jurisdiction of the courts of New South Wales to determine any dispute arising out of these terms and conditions.