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Application Forms for BFSOnline and BFSOnline Business

A comprehensive guide to assist Administrators to manage our business internet service.

Clients using Internet Explorer 7 should learn to look for the green bar before they enter any sensitive information through BFSOnline.

Application to increase the standard amount which BFS allows for transfer to an external financial institution per eligible BFS account through BFSOnline will be considered where there is an ongoing need to pay wages or other payments on a regular basis.

A higher limit is a greater security risk. It may be more appropriate to contact your BFS State Office to arrange processing of larger value transactions.

A confidential Phone/Email Password established for your Client account will allow you to be identified to us so that instructions may be given by an authorised signatory by phone or email.

You may also nominate one financial institution account into which withdrawals may be transferred and this will allow for a greater transaction amount to be authorised.

Use this form to authorise the transfer of funds into a BFS account from an external Financial Institution within Australia.

Use this form to transfer funds from a BFS account to another account with BFS or into an account with another financial institution within Australia

Use this form to authorise the issue of an International Cheque payable to an overseas beneficiary by withdrawal from your BFS account.

This form is designed to be completed online, printed using the Print button at the top right hand corner of the form, and then signed as appropriate and returned to a BFS State Office.

Use this form to authorise an electronic telegraphic transfer of funds payable to an overseas beneficiary at an overseas bank by withdrawal from your BFS account.

This form is designed to be completed online, printed using the Print button at the top right hand corner of the form, and then signed as appropriate and returned to a BFS State Office.

Business clients can use this form to establish a BPay Biller service with BFS so that payments can be received into their BFS account from their customers. This is a cost effective service for receiving the payment of school and child care fees, donation, regular giving and support payments and other amounts billed to customers of any business. Please contact your State Office to assist with completion of this form.

BFS Cheq account clients should use this form to establish, amend or cancel an Authority with Westpac Bank to be able to cash a BFS Cheq or to exchange a BFS Cheq for a Westpac Bank Cheque.

Use this form to advise a change of address / name / interest / account name

Please use this form to accompany any funds forwarded to a BFS State Office for investment. Please make all cheques payable to "Baptist Financial Services Australia Ltd"

Please use this form to arrange with BFS to Stop Payment with its banker/s in respect of a Corporate Cheque, Bank Cheque or International Cheque which has been lost or stolen.

Please use this form to request a Stop Payment in respect of a cheque drawn on a BFS Cheq account.

This form is sent to clients approximately 7 working days prior to maturity of a term investment for instructions to renew the investment.

Business Express Deposit satchels from Westpac Bank are available without charge for business clients enabling cash to be lodged at a Westpac branch through their quick deposit facility

Clients who want to accept credit card payments for deposit to their BFS account should use this form to send to Westpac who then contact you directly with details of options available and costs.
Please contact BFS before sending this form to Westpac.

Use this form to withdraw or transfer funds from an at Call or BFS Cheq account, and forward to a BFS State Office.

When submitting a Church Loan Application where a `business' or income generating activity is involved, this file provides a guide to the preparation of a business plan which is required for BFS' due diligence in respect of the proposed activity

This form is required from Churches applying for loans. Please note the last page which gives an indicative timeframe from lodgement of the application, approval leading to access of the loan funds.

This form is used for a Savings at Call account which will provide the offset of interest earned on the account against a nominated and eligible variable interest Instalment or Variable Interest Only Loan Account. The Terms and Conditions are attached to this form.

Accredited/Ordained Baptist Pastors and persons accepted for Accreditation/Ordination as Baptist Pastors are eligible to apply for an unsecured loan of up to $25,000 repayable over 5 years

Effective from 1 July 2010

The Concise Financial Report is an extract from the Financial Report.

Additional financial information can be obtained from the Financial Report which is available, free of charge, on request.

This guide is provided to assist you in deciding whether to use the financial services BFS is licensed and regulated to offer.

Latest version available was issued on 07.07.2010 being the renamed version dated 12.06.2008.

This document provides information about the Non-Cash Payment Products we provide under the authority of Australian Financial Services Licence No 311062.
Latest version available was issued on 01.07.2010 being a renamed copy of the version dated 02.01.2008.

This Disclosure document provides information about our Debenture Products which are issued pursuant to Australian Securities & Investments Commission (ASIC) Regulatory Guide 87 and ASIC Class Order 02/184 exemption.

Latest version available was issued on 01.07.2010 being a renamed copy of the version dated 01.07.2009.

Why does the Baptist Financial Services Australia Ltd(BFS) have a Dispute Resolution (DR) Policy?

BFS’ Dispute Resolution Policy incorporates the standards and requirements prescribed by the Corporations Act 2001 and Regulatory Guide 165 (RG 165) issued by the Australian Securities & Investments Commission (ASIC). It also incorporates the requirements of the Electronic Funds Transfer Code of Conduct (EFT Code of Conduct) and the relevant Australian Standard on Dispute resolution.

By documenting our DR Policy in this way, we aim to ensure our staff:
• understand and comply with the DR Policy procedures; and
• promote accountability and transparency of the DR Policy.

A copy of the EFT Code of Conduct may be obtained from this link or on request by contacting us.

How do you make a complaint?

BFS' DR Policy covers all complaints about our products or services. This includes complaints about the marketing, advertising, or supply (or refusal to supply) of our products or services; or the conduct of or representations made by our employees in relation to those products and services.

A complaint can be made by telephone, in person or in writing. A Client Feedback Form is available from this link or from any of our State offices.

If a complaint is made in writing all responses will also be in writing.